2024 has been an incredible year for Encodian Services, marked by innovation, growth, and meaningful collaborations. From expanding into new markets to launching groundbreaking products and features, we’ve worked hard to deliver impactful solutions while strengthening customer relationships.
Here are some of the standout moments that defined our year:
The debut of Encodian AskAI was a major milestone. Designed to simplify how organizations harness the power of AI, AskAI is now a ready-to-use product, enabling smarter decisions, faster workflows, and better outcomes for businesses of all sizes.
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This year, the customer base for Filer grew by an impressive 150%. Organizations across industries are increasingly relying on Filer to transform information management, enhance compliance, and boost operational efficiency.
Microsoft Document Management System
Our international footprint grew significantly in 2024, with notable success in the US and Middle East. Leveraging our expertise in Power Platform, Modern Work, and Azure projects, we delivered impactful solutions to organizations in these regions.
This year, Filer expanded into four new industries: Financial Services, Higher Education, Construction, and Housing Associations. These deployments highlight Filer’s adaptability to unique sector challenges like compliance, scalability, and operational excellence.
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We embraced cutting-edge AI technology, delivering our first projects using Microsoft Copilot and Copilot Studio. These tools are transforming how our clients work, enabling smarter automation, deeper insights, and faster results.
We enhanced Filer’s capabilities with the introduction of the Intelligent Document Processing (IDP) module, allowing users to extract and classify data seamlessly. This innovation simplifies the handling of complex documents while improving accuracy and efficiency.
Filer Light made its debut this year as part of a Contract Management solution. Designed for organizations with focused needs, Filer Light delivers a streamlined approach to solving specific challenges, making it ideal for smaller-scale use cases.
We introduced Break Glass and Briefcase modules, adding robust security and flexibility to Filer. These features allow controlled access to sensitive information, giving users confidence in their compliance and collaboration processes.
Renewing our Softcat Specialist Partner status for Microsoft Records Management was another proud moment. This achievement reinforces our reputation as a trusted provider of secure, compliant records management solutions.
We secured a place on the G-Cloud 14 framework, making it easier for public sector organizations to partner with Encodian. This recognition underscores our commitment to providing accessible, impactful solutions to government and public sector organizations.
We’re incredibly proud to have achieved an average 4.8/5.0 rating across customer satisfaction surveys for our Professional Services this year. This reflects our team’s unwavering dedication to delivering value and ensuring success for every client.
2024 has been a transformative year for Encodian Services, and we’re already looking ahead to what’s next. From expanding our capabilities to launching new solutions, we’re excited to continue driving innovation and making a difference for our customers.
Thank you to our incredible clients, partners, and team for making 2024 such a success. Here’s to an even greater 2025!
Content Marketing Manager
