Stuck between plans? Say hello to Additional Credits

September 5th 2022

So, you’re ready to buy Flowr, but you need more actions than the lower plan but nowhere near as many as the next plan up. What do you do?
Don’t worry. It’s a common issue! That’s why we’ve created Additional Credits.

What are Additional Credits?

Additional Credits are credits that exist outside of your monthly allowance and span the year. So, you can go for the lower plan and then dip into your bank of Additional Credits when you need to.
They’re also brilliant if you need more credits one month and less the next. It means you can go for the lower plan and buy a bank of Additional Credits to use during those busy months.

How do I use my Additional Credits?

Use your monthly actions as usual. Once they’ve been depleted, Encodian will automatically start using your bank of Additional Credits. Then when the new month begins, we will switch back to your monthly actions. If you haven’t guessed by now, we think the more you can automate, the better!
You can track Additional Credits via the Subscription Management section of your Account Portal in the Subscription Overview sections, labelled “Additional Actions”.

How much do Additional Credits cost?

Additional credits are purchased through the Encodian account portal at the same per credit cost as your subscription plus 20%. They are valid for one year from the date of purchase. So, the cost of a credit depends on which plan you’re on. As you move up the plans, the price per credit drops as per the pricing of the usual plans. Get more value for your money when you purchase the higher plans.

How do I buy Additional Credits?

You can buy Additional Credits at any time, and there are two easy ways to buy them:

Your account portal

If you are already on a paid subscription, you will be able to see the ”Buy Actions” section on the Billing page in your account portal. Here, there is an option to buy Additional Credits in multiples of 250 at the same per credit cost as your subscription plus 20%. Encodian will add these to your account instantly. Please note that this won’t be an option if you aren’t on a paid plan.

The billing page is accessible via the navigation bar on the left side of the screen. Click Encodian Flowr and then Billing.

buy flexible actions section on the account portal

Our sales team

If you need an invoice or if you would like to purchase a large number of Additional Credits (minimum 4000), please contact our sales team via sales@encodian.com. They will be able to provide you with a quote and an invoice within a working day.

Hopefully, this clears up any issues you have with choosing between two plans.
Make sure you have all actions you need: buy a bank of Additional Credits today!

Author
Eva Luna-Rose

Content Marketing Manager

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