Stratos Wealth Partners is a prominent wealth management firm offering personalized financial advisory services to individuals and families. Known for its commitment to exceptional client service, the firm manages complex financial portfolios and administrative workflows, including regulatory documentation and client agreements. Streamlining these workflows is crucial to maintaining efficiency and accuracy, especially as the firm grows.
Stratos Wealth Partners faced a labor-intensive process of managing client agreements. Financial advisors manually generated, routed, and archived these documents, resulting in inefficiencies, delays, and a significant administrative burden.
Specific challenges included:
Stratos Wealth Partners implemented Encodian Flowr Dedicated+, fully integrating it with Salesforce and Power Automate to transform its document workflows. The solution introduced a streamlined, automated process utilizing several key Encodian actions:
Advisors initiated a Power Automate workflow directly from Salesforce, where each case represents a household and its financial accounts.
Using the PDF Fill Form action, Client Agreements were automatically pre-filled with data from Salesforce cases or related objects, eliminating manual entry.
The Barcode Create action generated unique barcodes for each Client Agreement, encoding the Salesforce case ID for precise tracking.
The PDF Add Image Watermark action embedded these barcodes onto the documents, ensuring easy identification and routing.
Generated agreements were distributed to clients via email for e-signature or printed for physical signing in-office, accommodating client preferences, especially for elderly clients less comfortable with digital workflows.
Returned documents, whether scanned or emailed, were processed using the Barcode Read from Document action. Barcodes were scanned to determine the appropriate storage location, update case statuses in Salesforce, and log document completion within the onboarding workflow.
The firm established a scalable automation framework, with plans to replicate this workflow for additional document types, such as ongoing agreements and regulatory forms.
Stratos Wealth Partners opted for a Dedicated plan, meaning that Encodian Flowr was installed and hosted in their Azure tenant and accessed via a custom connector in Power Automate. They thus ensured that no client data left their environment for utmost data privacy.
By implementing Encodian’s automated workflow, Stratos Wealth Partners achieved transformative results:
Advisors drastically reduced the time spent on administrative tasks, allowing them to focus on client engagement and strategic planning.
Automated barcoding and data extraction minimized errors in document routing and status updates.
The flexibility to handle both digital and physical document workflows catered to diverse client preferences, improving satisfaction and accessibility.
Reliable and consistent processing of Client Agreements ensured a seamless onboarding experience for clients.
The automation framework was designed for expansion, enabling the firm to adopt similar workflows for additional use cases without increasing administrative overhead.
Stratos Wealth Partners’ success with Encodian highlights the transformative power of automation in streamlining document workflows. The firm has significantly improved efficiency, accuracy, and client satisfaction by integrating advanced tools like Encodian Flowr Dedicated+ with existing platforms such as Salesforce and Power Automate. This scalable solution has laid the foundation for future automation, enabling Stratos Wealth Partners to focus on growth and delivering exceptional service.
If your organization faces similar challenges with document management, compliance, or workflow automation, now is the time to explore how Encodian’s solutions can help. Contact us today to learn more about our powerful PDF, barcode, and data automation tools, and discover how we can transform your business processes to save time, reduce errors, and enhance client experiences.
Take the first step toward smarter workflows—start your free 30-day Encodian Flowr trial today!
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